No Frustration Guarantee

Jordan Air, Heating, Plumbing, & Electric

$500 NO-FRUSTRATION GUARANTEE

This $500 No-Frustration Guarantee is provided by Jordan Air, Heating, Plumbing, & Electric , Inc., (“Jordan AC”) to you, the original consumer  purchaser (“Owner”). If the HVAC system that Jordan AC provides to your home fails to provide heating or cooling within one year from the date of installation, Jordan AC will service your system within 24 hours of your notifying us or we will  pay you $500 for your inconvenience, subject only to the terms and conditions contained in this document

How To File a Claim

This No-Frustration Guarantee is a one-year performance promise by Jordan AC that if our equipment does not provide heat and/or  cooling to your home during the twelve-month period following installation Jordan AC will service your system within 24 hours of your notifying us or we will pay you $500 for your inconvenience. If you believe that you have a claim under this No Frustration Guarantee, then simply contact Jordan AC at 706-268-9369 with a brief explanation of the stated claim or concerns.  We may request a copy of this No-Frustration Guarantee and a copy of your sales agreement or purchase order with Jordan AC.  Jordan AC will then schedule an appointment to inspect the premises and the claim within a reasonable period of time after having  received the claim. If after inspection, Jordan AC determines that a valid claim exists under this Guarantee, Jordan AC will promptly  issue you payment for $500. This No-Frustration Guarantee is not valid unless and until the Owner has made full payment  under the original Jordan AC sales agreement and all addenda thereto. Non-warranty calls for repair or adjustment may result in a  service charge.

What Is Not Covered

This No-Frustration Guarantee is granted by Jordan AC to the Owner only and only materials purchased from and installed by Jordan AC are covered by this No-Frustration Guarantee. All warranties terminate immediately upon the transfer of home  ownership. This No-Frustration Guarantee assumes normal and reasonable use of Jordan AC-installed products or components as designed for the intended purpose conveyed to Jordan AC from Owner. This No-Frustration Guarantee does not cover any other use, damage, workmanship, or material failure beyond the control of Jordan AC including, but not limited to, damage caused by occurrences, such as settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of any Jordan AC-installed products or components by other than Jordan AC, normal  weathering, corrosive effects of salt air and chemical pollutants, normal fading, deterioration of caulking compounds, fire,  flood, lightning, high winds, windblown objects, earthquake, hurricanes, atmospheric conditions or weather of catastrophic nature as defined by the US Weather Bureau, other acts of God, intentional acts, delays due to your failure to provide Jordan AC with prompt reasonable access to the premises, including access to electrical outlets as may be required, unreasonable use,  rescheduling of service dates by you, vandalism or pollution. This No-Frustration also will not apply to damages resulting from the failure to provide maintenance, including failure to clean the product or maintain the product as reasonably necessary. 

What Voids This No-Frustration Guarantee

Installation, removal, repair, adjustment, tampering or re-installation of any Jordan AC products or components by other than Jordan AC voids this No-Frustration and warranties within this document, and Jordan AC expressly disclaims any liability for any costs,  defects, or damages with respect to such actions.